Based In Jacksonville Florida
About Us
Diligent Medical is based in Jacksonville FL. Our service area is focused in North East Florida but we can accommodate most of our surrounding communities with ease. Our customers include Medical Supply Retailers, nursing homes, home health agencies, hospitals, physicians, schools, government, and state agencies. We are continually evaluating new products, expanding and improving the product lines we carry. We are dedicated in providing the best quality of healthcare products for your business and your customers.
Minimum Order - $500.00
Customer Pick Up
Orders called in by 10am can be picked up the same day.
Business Shipping Policy
Free next day local delivery for orders over $500.00.
Orders under $1000.00 will include a $25.00 delivery charge.
Place orders by 3pm for next day delivery.
We utilize our own fleet of vehicles, and UPS for deliveries.
Business Shipping Policy Outside of Jacksonville but still in NE Florida
Discounted delivery for orders over $1000.00 (excluding heavy and over sized items such as: Beds).
Freight charges will be determined at the time the order is placed.
Orders placed by Noon EDT will ship the same day.
Overnight or next day shipping is available with those charges added to your invoice.
Call customer service (904) 428-7330 for any applicable freight charges.
Business Shipping Policy Outside of Florida
Discounted delivery for orders over $1,000.00 (excluding heavy and over sized items such as: Beds).
Freight charges will be determined at the time the order is placed.
Orders placed by Noon EDT will ship the same day.
A full refund or exchange for all unopened resalable items will be issued if returned within 30 days from the purchase date. Shipping charges will not be reimbursed.
Special orders and personal care items are non-returnable.
Please call or email a customer service representative for approval and a Return Merchandise Authorization (RMA) prior to returning any merchandise.
We honor all manufacturer warranties. Call us at (904) 428-7330 to help determine if an item is under warranty.
Terms and Conditions
By accessing this website, you the individual, must agree and accept these terms and conditions. Diligent Medical has the full capability of performing any necessary changes or modifications as needed without any prior notification. All efforts are enforced to insure proper pricing of all items, however, we reserve the right to make price adjustments deemed necessary in reflection of all manufacturers' increases. Improper use of the website may lead to proper legal action in accordance with the US law. Therefore with the acceptance of these terms, with the continuation of the use of this website, you agree to all modifications made as well thereafter.
Security
Diligent Medical takes the necessary precautions and procedures to secure this site from unnecessary and unauthorized access by third parties. However, it is the user's responsibility to keep all passwords and login information confidential.
Privacy Policy
Diligent Medical strives to uphold private information as highly confidential. All information provided by the consumer is strictly voluntary and is used to administer business transactions provided by Diligent Medical. All personal information will not, at any time, be disclosed to independent third party affiliates without your consent. Information may however be shared with our agents to provide you with the proper delivery of products requested. We reserve the right to deny any sale to any consumer for any reason.
WE ACCEPT MAJOR PAYMENT METHODS



